Data Model Changes
The following are the Data Model changes for the ServiceMax Core 25.1 release:
The number of added: 15
The number of added: 47
The number of added: 12
The number of added: 84
The following table lists the custom Objects and Fields added in the data dictionary for the ServiceMax Core 25.1 release:
Field Name
Data Type
Custom Relationship Fields
Custom Fields
Custom Relationship Fields
Custom Fields
Custom Relationship Fields
Work Plan Criteria
Lookup(ServiceMax Process)
SRLI To WO Mapping
Lookup(ServiceMax Process)
Installed Product Criteria
Lookup(ServiceMax Process)
Depot Criteria
Lookup(ServiceMax Process)
Customer Location Criteria
Lookup(ServiceMax Process)
Contact Criteria
Lookup(ServiceMax Process)
Standard Fields
Depot Configuration Name
Text(80)
Custom Fields
Developer Name
Text(100) (External ID) (Unique Case Sensitive)
Depot Configuration JSON
Long Text Area(32768)
Description
Long Text Area(32000)
Custom Relationship Fields
Configuration Profile
Lookup(ServiceMax Config Data)
Depot Configuration
Lookup(Depot Configuration)
Standard Fields
Record Number
Auto Number
Custom Relationship Fields
Product
Lookup(Product)
Depot
Master-Detail(Location)
Custom Fields
City
Text(100)
Country
Text(100)
Country Code
Text(100)
Depot Coverage Identifier
Text(225)
From Zip
Text(100)
Product Family
Text(255)
Product Line
Text(255)
State
Text(100)
State Code
Text(100)
To Zip
Text(100)
Unique Id
Text(255) (External ID) (Unique Case Sensitive)
Zip
Text(100)
Custom Relationship Fields
Mapping
Lookup(ServiceMax Process)
Qualification Criteria
Lookup(ServiceMax Process)
Standard Fields
Depot Management Process Name
Text(80)
Custom Fields
Description
Long Text Area(32000)
Developer Name
Text(80) (External ID) (Unique Case Sensitive)
Target Date/Time Threshold
Number(4, 0)
Custom Fields
City
Text(100)
Country
Picklist
Country Code
Text(100)
Entity Type
Formula
Is Active
Boolean
State
Text(100)
State Code
Text(100)
Unique Id
Text(225) (External ID) (Unique Case Sensitive)
Zip
Text(100)
Standard Fields
Configuration Name
Text(80)
Custom Fields
Description
Long Text Area(2000)
Developer Name
Text(100) (Unique Case Insensitive)
Default
Checkbox
Custom Relationship Fields
Filter Criteria
Lookup(ServiceMax Process)
Product Structure Configuration
Standard Fields
Record Number
Auto Number
Custom Fields
Object API Name
Text(255)
Custom Relationship Fields
Product Structure Configuration Detail
Master-Detail(Product Structure Configuration Detail)
Standard Fields
Record Number
Auto Number
Custom Fields
Object API Name
Text(255)
Field API Name
Text(255)
Sequence
Number(3, 0)
Custom Relationship Fields
Depot
Lookup(Location)
Installed Product
Lookup(Installed Product)
Work Order
Lookup(Work Order)
Service Request
Master-Detail(Service Request)
Standard Fields
Record Number
Auto Number
Custom Fields
Additional Notes
Long Text Area(32768)
Depot Qualification Results
Long Text Area(32000)
Is Depot Qualified
Checkbox
Perform Depot Qualification
Checkbox
Status
Picklist
Work Order Generation Result
Long Text Area(32000)
Work Order Generation Status
Text(255)
Custom Relationship Fields
Work Plan Assignment Rule
Master Detail (Work Plan Assignment Rule)
Standard Fields
Record Number
Auto Number
Custom Fields
Field Name
Text(150)
Object Relationship Name
Text(255)
Custom Relationship Fields
Qualification Criteria
Lookup(ServiceMax Process)
Standard Fields
Work Plan Assignment Rule Name
Text(80)
Custom Fields
Source Object
Text(80)
Is Active
Checkbox
Sequence
Number(8,0)
Developer Name
Text(80) (Unique Case Insensitive)
Logical Operator
Text(20)
Work Plans
Long Text Area(32768)
Allow Multiple Work Plan Assignment
Checkbox
Perform Entitlement
Checkbox
Perform Parent Entitlement
Checkbox
Description
LongTextArea(2000)
Standard Fields
Record Number
Auto Number
Custom Fields
Configuration Purpose
Text(255)
Enable Labor Creation
Checkbox
Configuration JSON
Long Text Area(32768)
Labor line creation criteria
Picklist
Group By
Picklist
Custom Relationship Fields
Service Product
Lookup(Service Product)
Service Task
Lookup(Service Task)
Work Detail
Lookup(Work Detail)
Work Order
Lookup(Work Order)
Work Plan Assignment
Lookup(Work Plan Assignment)
Custom Fields
Feature
Text(150)
Message
Long Text Area(32768)
Start Time
Date/Time
Status
Picklist
Source
Picklist
Custom Relationship Fields
Top-level Installed Product
Lookup (Installed Product)
Top-level Product
Lookup (Product2)
Custom Fields
No Part Out
Checkbox
Custom Relationship Fields
Service Product
Lookup(Service Product)
Service Request Line Item
Lookup(Service Request Line Item
Custom Relationship Fields
Product Structure
Lookup(Product Structure)
Custom Fields
Is Two Way
Checkbox
Custom Relationship Fields
Top Level
Lookup(Product Structure)
Custom Fields
Active
Checkbox
Calculate Hierarchy
Checkbox
Level
Text(40)
Levels
Text(20)
External Record Id
Text(255) (External ID)
External Record ID
Text(255) (External ID)
Custom Fields
Source
Text(255)
No Part Out
Checkbox
Custom Relationship Fields
PM Schedule Template
Lookup(PM Schedule Template)
Custom Relationship Fields
Location
Lookup (Location)
Custom Fields
City
Text(100)
Street
Text Area(255)
State
Text(100)
Country
Picklist
Zip
Text(100)
Custom Relationship Fields
Entitled By Work Plan
Lookup(Covered Work Plan)
Service Product
Lookup(Service Product)
Work Plan Assignment
Lookup(Work Plan Assignment)
Custom Fields
Allocated Quantity
Number(16, 2)
Consumed Quantity
Number(16, 2)
Custom Relationship Fields
Job Transaction
Lookup(ServiceMax Job Transaction)
Custom Fields
Log Record Sequence
Number(8, 0)
Custom Relationship Fields
Covered Product
Lookup(Covered Product)
Service Contract
Lookup(Service/Maintenance Contract)
Service Request Line Item
Lookup(Service Request Line Item)
SLA Term
Lookup(SLA Terms)
Custom Fields
Entitlement Notes
Long Text Area(2000)
Is Auto Assignment Performed
Checkbox
Is Entitlement Performed
Checkbox
Perform Auto Assignment
Checkbox
Perform Auto Entitlement
Checkbox
Custom Relationship Fields
Work Detail
Lookup(Work Detail)
Custom Fields
Create Labor Line
Checkbox
Process Id
Text(255)
Custom Fields
Total Combined Hours
Number(16, 2)
Custom Relationship Fields
Service Product
Lookup(Service Product)
Work Plan Assignment
Lookup(Work Plan Assignment)
Custom Fields
Service Request Line Item Id
Text(100)
Perform Auto Assignment
Checkbox
Is Auto Assignment Performed
Checkbox
Custom Relationship Fields
Labor Item
Lookup(Product)
Custom Relationship Fields
Covered Work Plan
Lookup (Covered Plan)
Service Request Line Item
Lookup(Service Request Line Item)
Labor Item
Lookup(Product)
SLA Term
Lookup(SLA Terms)
Service/Maintenance Contract
Lookup(Service/Maintenance Contract)
Custom Fields
Service Type
Picklist
Perform Auto Entitlement
Checkbox
Is Billable
Checkbox
Is Entitlement Performed
Checkbox
Entitlement Notes
Long Text Area(2000)
SVMXC__SM_CoveredWorkPlan__c
Trigger to have validation for Covered Work Plan records creation
Updates to Object Relationship Diagrams
The following are the Object Relationship Diagram changes for the ServiceMax Core 25.1 release:
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