Core Feature-Based Release Notes
This page provides feature-based release notes for ServiceMax Core, aligned with release train updates and linked to related content.
View Release Notes by Release Train
View categorized release notes by release train within the active maintenance window:
Feature-Based Release Notes
This table lists feature updates for Core 25R2, Core 25R1, and Core 24R3.
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Feature
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Release Train
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Type
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Description
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|---|---|---|---|---|---|---|---|---|---|
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New
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• Managing Product Structures, BOMs, Kits, and Templates for Consistent Configuration. Read more.
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New
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• Work Plan Support for Time-Based and Condition-Based PM Plans. Read more.
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Enhanced
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• Unified and Improved User Experience for Time-Based and Condition-Based PM Plans. Read more.
• Dynamic Cancellation of PM Work Orders for Cancelled PM Plans. Read more.
• Optimized PM Engine for Condition-Based PM Plans. Read more.
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Enhanced
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• Optimized PM Engine for Time-Based PM Plans. Read more.
• Support to Configure Work Order Duration for PM Work Orders. Read more.
• Support for Multi-Level Mapping for PM Plan. Read more.
|
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|
New
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• Auto Assignment of Work Plans to Work Orders and Service Products. Read more.
• Generation of Labor Lines on Task Completion. Read more.
• Entitlement Status Check for Service Products and Work Plans. Read more.
• Simplified Service Task Completion. Read more.
• Support for DataGuide Forms and Document Templates in Service Tasks. Read more.
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New
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• Complex Work Execution with Work Plans and Service Tasks. Read more.
• Work Plan Association with FCOs. Read more.
|
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Enhanced
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• Filter Columns on the Search Results tab in the FCO Console. Read more.
• Re-run Defined Search on FCO Console to Add Qualified Assets. Read more.
|
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Enhanced
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• Recommended Parts. Read more.
• Replacement Parts. Read more.
• New Part Installation on Asset. Read more.
|
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|
New
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• Service Product Coverage with Warranty. Read more.
• Covered Work Plan for Warranty Term. Read more.
• Unlimited Coverage support for Covered Work Plans in Service Contract. Read more.
• Work Plan Assignment in Service Plans. Read more.
• Work Order Interactive Entitlement for Service Products and Work Plan. Read more.
• Work Plan Pricing. Read more.
|
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|
Enhanced
|
• Entitlement Rule Admin Screen Enhancement. Read more.
• Entitlement Engine Enhanced to Identify Service Contract Coverage by Contact Match. Read more.
• Enhanced Interactive Entitlement Assignment for Service Product and Work Plan. Read more.
• Work Plan Coverage as a Service Independent of Service Product. Read more.
• Enhanced Billing Information Population on Work Detail. Read more.
|
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|
Changed
|
• Enhanced Packaged Flow Create Work Order Service Product. Read more.
|
||||||||
|
New
|
• Entitlements and Pricing Service Product. Read more.
|
||||||||
|
Enhanced
|
• Covered Work Plan in Service Contract. Read more.
|
||||||||
|
New
|
• Bar Code or QR Code Parsing with OnScan Field Event Configuration. Read more.
|
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|
Enhanced
|
• View Associated Work Plans and Service Tasks in the Where Used Modal. Read more.
• View Associated Depot Management Rules in the Where Used Modal. Read more.
|
||||||||
|
Enhanced
|
• Improved User Experience for Depot Queue.
• Work Order Summary Enhanced to Display Parts and Tools. Read more.
• Warranty Coverage Support for Depot Service Request. Read more.
|
||||||||
|
New
|
• Depot Service Request. Read more.
|
||||||||
|
New
|
• Depot Queue Management. Read more.
|
||||||||
|
New
|
• Product Structure–Based Filtering in SFM Product Lookup. Read more.
• Replacement Part Search in SFM Product Lookup. Read more.
|
||||||||
|
Enhanced
|
• Enhancement to Time Component in Date and Time Picker. Read more.
|
||||||||
|
Enhanced
|
• Introduction of Comfy and Compact Modes in SFM. Read more.
• Default Width of List View in the SFM Grid. Read more.
|
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|
Changed
|
• Restricted and Non-Restricted Picklist Behavior. Read more.
|
||||||||
|
Enhanced
|
• Responsive, Dynamically Adjusting UI. Read more.
• Rich Text Area Field Support in Output Documents. Read more.
|
||||||||
|
Enhanced
|
• Volume and Rate Limitations. Read more.
|
||||||||
|
Enhanced
|
• Propose Time UI Enhancements. Read more.
|
||||||||
|
New
|
• Streamlined troubleshooting with guided Observations, Root Causes, and Solutions. Read more.
|
||||||||
|
Enhanced
|
• Issue Reporting Enhancement to Support Service Product on Work Order. Read more.
• Enhanced Installed Product Linkage on Connected Service Tip. Read more.
|
||||||||
|
Enhanced
|
• Migration Tool Support for Mobile Console Configurations. Read more.
• Migration Tool Support for Depot Management Rules. Read more.
|
||||||||
|
Enhanced
|
• Migration Tool Support for AI Configurations. Read more.
|
||||||||
|
Enhanced
|
• Configurator Support for SFM Processes Related to Complex Work Execution Feature. Read more.
• Command Plugins Support for Configuration Items. Read more.
|
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|
Changed
|
• End of Support for SFDX Command Plugins. Read more.
|
||||||||
|
New
|
• Package Flows. Read more.
|
||||||||
|
Changed
|
• End of Life Announcement for ServiceMax Field Service Application Help. Read more.
|
||||||||
|
Enhanced
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• ServiceMax Help Center Topics Re-Organization. Read more.
• ServiceMax Help Site Tour. Read more.
|
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