|
Field Label
|
Field Name
|
Data Type
|
Description
|
|---|---|---|---|
|
Custom Relationship Fields
|
|||
|
Service Product
|
SVMXC__SM_ServiceProductId__c
|
Lookup(Service Product)
|
Lookup to the Service Product.
|
|
Work Order
|
SVMXC__SM_WorkOrderId__c
|
Lookup(Work Order)
|
Lookup to Work Order.
|
|
Work Plan
|
SVMXC__SM_WorkPlanId__c
|
Master-Detail(Work Plan)
|
Master Detail to Work Plan.
|
|
Covered Work Plan
|
SVMXC_SM_CoveredWorkPlanId__c
|
Lookup (Covered Plan)
|
Lookup to the work plan record in covered work plan
|
|
Service Request Line Item
|
SVMXC_SM_SRLineItemId__c
|
Lookup(Service Request Line Item)
|
Field to store service request line item
|
|
Labor Item
|
SVMXC__SM_LaborItemId__c
|
Lookup(Product)
|
Will be populated from the Labor Item from Work Plan
|
|
SLA Term
|
SVMXC__SM_SLATermId__c
|
Lookup(SLA Terms)
|
Lookup to SLA Terms. Indicates the SLA defined for the Covered Work Plan
|
|
Service/Maintenance Contract
|
SVMXC__SM_ServiceContractId__c
|
Lookup(Service/Maintenance Contract)
|
Lookup to Service Contract. Indicates the Service Contract which is associated with the Covered Work Plan
|
|
Product Warranty
|
SVMXC__SM_ProductWarrantyId__c
|
Lookup(Product Warranty)
|
Indicates that the work plan is covered under this product warranty.
|
|
Work Plan
|
SVMXC__SM_WorkPlanId2__c
|
Lookup(Work Plan)
|
Look-up to Work Plan Record.
|
|
Standard Fields
|
|||
|
Record Number
|
Name
|
Auto Number
|
The auto-generated record number.
|
|
Custom Fields
|
|||
|
Is In Deport Queue
|
SVMXC__SM_IsInDepotQueue__c
|
Checkbox
|
The field will be checked if the depot queue item is created for the work plan assignment.
|
|
Sequence
|
SVMXC__SM_Sequence__c
|
Number(18, 0)
|
Sequence of the Assignment within a service product.
|
|
Status
|
SVMXC__SM_Status__c
|
Picklist
|
Status of the Work Plan Assignment.
|
|
User Notes
|
SVMXC__SM_UserNotes__c
|
Rich Text Area(32000)
|
To capture the comments by user for the work assigned.
|
|
Service Type
|
SVMXC__SM_ServiceType__c
|
Picklist
|
Will be populated from the Service Type from Work Plan
|
|
Perform Auto Entitlement
|
SVMXC__SM_PerformAutoEntitlement__c
|
Checkbox
|
When this flag is set to true, entitlement check is performed to find work plan coverages.
|
|
Is Billable
|
SVMXC__SM_IsBillable__c
|
Checkbox
|
Field represents whether work plan is billable or not
|
|
Is Entitlement Performed
|
SVMXC__SM_IsEntitlementPerformed__c
|
Checkbox
|
True indicates entitlement check has been performed on this work plan.
|
|
Entitlement Notes
|
SVMXC__SM_EntitlementNotes__c
|
Long Text Area(2000)
|
Holds information about the service contract or warranty for which work plan is covered as part of the entitlement check.
|