ServiceMax AI for End Users

ServiceMax AI > ServiceMax AI for End Users

You can use the ServiceMax AI Chat in a ServiceMax org to find information quickly and easily. You can also launch the ServiceMax AI Chat in Go and Zinc apps.

ServiceMax AI Support for ServiceMax Objects

You can get assistance from ServiceMax AI Chat for the following:

• Case

• Installed Product

• Location

• Product

• Work Order

You can navigate to any of these object records on either Go or with Zinc ServiceMax AI Chat and get assistance. You can ask any question about the record you have launched. For example, you can ask the SLA of a work order, or the business hours of a location.

Topics:

• Using ServiceMax AI in Go

• Using AI Actions

• Using ServiceMax AI in Zinc

Reference Section

To be able to use ServiceMax AI Chat as an end user, you must have the necessary privileges. Ensure that the administrator has given you the required permissions. For more information, see ServiceMax AI for Administrators.

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