ServiceMax AI for Administrators

ServiceMax AI > ServiceMax AI for Administrators

This section includes information about setting up and configuring ServiceMax AI. Administrators can configure ServiceMax AI to perform various tasks. The way in which ServiceMax AI assists technicians and other end users depends on how it is configured by the administrator.

Perform the following tasks to install and set up ServiceMax AI on your org:

• Installing ServiceMax AI Package

• Providing Access and Permissions

• Adding AI Action SFM Wizards

Perform the following tasks on the AI Console to set up and configure ServiceMax AI for the end users:

• Configuring ServiceMax Data Sources

• Setting up ServiceMax AI Agents

• Configuring AI Actions

• Managing AI Chat

• Managing Zinc Hotline Summaries

Reference Section

For end user instructions to use ServiceMax AI, see ServiceMax AI for End Users.