Viewing Metric Summary Tab
The Metric Summary Tab or Key Performance Indicator (KPI) Headers displays the total count of In queue items assigned to the respective depot location, including the count of Past Due, At Risk, and Unassigned workstations. The count adjusts based on the selected depot location, Technician, and Workstation. The KPI fields in Summary mode are same for Workstation and Serial Number cards, but is different for Technician card because in Technician card, the queue items are populated based on tasks. For more information, see Viewing Queue Items.
 |
The Metric Summary Tab is only displayed when you select a depot location from the drop-down.
|
The figure below illustrates the Metric Summary Tab for the Workstation and Serial Number cards in Summary mode.
The table lists the fields and related descriptions for the Metric Summary Tab in Workstation and Serial Number cards.
|
Field
|
Description
|
|
Past Due
|
Indicates the due date values are passed by the current date and time. This is highlighted in red.
|
|
At Risk
|
Specifies that the due dates are closer to the time that is configured in the Depot Management rule.
|
|
In Queue
|
Displays the total number of queue items available in the depot location.
|
|
Unassigned
|
Lists the number of work orders that do not have a workstation assigned.
|
The figure below illustrates the Metric Summary Tab for the Technician card.
The table lists the fields and related description for the Metric Summary Tab in the Technician card.
|
Field
|
Description
|
|
Task Past Due
|
Indicates the total number of tasks that are past due by the set date is populated.
|
|
|
The Metric Summary tab in the Technician card under Summary mode only populates the total count of Task Past Due items.
|
Reference Topics