ServiceMax AI > ServiceMax AI for Administrators > Setting up ServiceMax AI Agents > Configuring Knowledge Access Settings > Enabling Knowledge Access
Enabling Knowledge Access
To enable knowledge access, perform the following steps.
1. Go to ServiceMax Setup > ServiceMax AI > ServiceMax AI Console.
The ServiceMax AI Console is launched.
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You can also log in to the ServiceMax AI console directly at https://console.servicemax.io/ai with your Salesforce org credentials.
2. Go to ServiceMax AI > AI Agents > Knowledge Access.
The Knowledge Access page is displayed.
3. Select the toggle button in the Enable Knowledge Access section.
The button indicates Enabled.
4. Click Save.
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