January 2025 Patch
Release Notes for ServiceMax January 2025 Patch
Release Date: January 31, 2025
Enhancements
Case Number
Internal Defect
Description
Product/Feature
Fixed Version
NA
NA
The AI Actions SFM Wizard Step is available to add for the Work Order object.
For more information, see Adding AI Action SFM Wizard Step.
ServiceMax
24.10000.24,
23.20000.58
00152183
058768
Issue: Auto Entitlement for Work Order did not support entitlement covered through Product, Product family or Product line.
Resolution: A new rule is added to the Work Order Entitlement rules: Should product, product family and product line (in that order) be included in Entitlement Check for Service Contracts. For more information, see Entitlement Settings for Work Order.
ServiceMax
24.10000.24,
23.20000.58
24.20000.10
00161244
061013
Issue: In Condition-Based PM Plans, the configured Threshold % value in the Condition-Based PM Template was not applied to each milestone of the condition rule. Instead, only the frequency was considered when generating the PM schedule.
Resolution: A new setting, SET005 has been introduced that enables you to apply the configured Threshold % value to each milestone of the condition rule that got adjusted via dynamic adjustments. As a result, PM schedules are now calculated based on both the Threshold % and dynamic adjustments, ensuring that PM Work Orders are created in alignment with the updated PM schedule.
ServiceMax
23.20000.58,
24.10000.24,
24.20000.10
Defects Fixed
Case Number
Internal Defect
Description
Product/ Feature
Fixed Version
00161287,
00160004,
00161356,
00163513
061075
Multilevel mapping did not work as expected when the SFM was launched.
ServiceMax
24.20000.10
00166705
061432
An error message was displayed when Wizard Criteria from a Wizard step was opened.
ServiceMax
24.20000.10
00163806
061492
The pop-up was not displayed when the user clicked on an icon in the Timeline.
ServiceMax
23.20000.58,
24.10000.24,
24.20000.10
00164342,
00164842
061770
A redirection error was displayed when the community user tried to navigate after generating the service report.
ServiceMax
24.10000.24,
24.20000.10
00165883
062235
The double quotes were not displayed as expected in the error message.
ServiceMax
24.20000.10
00163702
062052
The Technician Search box was incorrectly placed in the Dispatch Console Scheduler section.
Dispatch Console
23.20000.58,
24.10000.24,
24.20000.10
00165715
061994
Duplicate code snippets were created when SFMs to create code snippets were retrieved and deployed using the SF command plugins.
Tools
24.10000.24,
24.20000.10
00165109, 00164512
062073
SFMs migrated using the SF command plugins did not function correctly in the target org after migration.
Tools
24.10000.24,
24.20000.10
00164907
061815
The user could not save the SFM transactions after bulk updating dependent picklist fields.
SFMD React
24.10000.24,
24.20000.10
00166144
062256
The "Not Null" condition for the Lookup field did not work after the 24.1 Core upgrade.
SFMD React
24.10000.24,
24.20000.10
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