Configuring Real-Time Sync for the Efficiency Factor Field
To use the Efficiency Factor field of the Technician/Equipment object for schedule optimization, you must manually configure real-time sync support.
To configure real-time sync for the Efficiency Factor field:
1. In Max Designer, on the Developer Tools (
) launchpad menu, click Transform Templates, and then in the list view, click Resource Create Template.
) launchpad menu, click Transform Templates, and then in the list view, click Resource Create Template.2. On the record page, in the Field Mappings field, add the following custom field mapping:
"svmx_efficiency_factor" : "fields.SVMXC__SM_Efficiency_Factor__c"
3. In the top left corner, click Save and Close (
), and then in the list view, click Resource Update Template.
), and then in the list view, click Resource Update Template.4. On the record page, add the same custom field mapping as in the previous step, and then in the top left corner, click Save and Close ().
).For more information: