Go for Technicians
The Go app is designed to help technicians efficiently manage their fieldwork by providing tools for work order management, scheduling, and data synchronization. It ensures that, as a technician, you can complete their tasks even when working offline.
Key Capabilities:
• Work Order Management – You can create, update, and close work orders. They can also add parts, labor, and other relevant details.
• Checklist Execution – The app allows you to follow step-by-step checklists to ensure compliance and accuracy.
• Pricing and Billing – Pricing data can be retrieved and stored for offline use, enabling accurate billing even without connectivity.
• Location Tracking – The app records your location history and supports on-demand location queries.
• Inventory Management – You can view stock, transfer parts, and locate needed inventory items.
• Documentation and Attachments – The app supports document uploads, image attachments, and signature capture for service reports.
Offline Mode Capabilities:
When there is no internet connectivity, you can continue working on records with locally stored data. Key offline functionalities include:
• Installed Base Access – You can view assets, locations, and historical records with the pre-downloaded data.
• Work Order Processing – You can edit and complete work orders offline. Data syncs automatically when connectivity is restored.
• Checklist Execution – All checklist features remain available, including section-based navigation and dynamic branching.
• Price Calculation – You can perform pricing calculations using the pre-downloaded data.
• Offline Document Generation – You can generate and view service reports, with PDF creation occurring upon re-sync with Salesforce.
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