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Field Label
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Field Name
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Data Type
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Description
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|---|---|---|---|
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Custom Relationship Fields
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Service/Maintenance Contract
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SVMXC__Service_Contract__c
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Master-Detail(Service/Maintenance Contract)
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Name of the service contract. Is a lookup to an existing service contract in ServiceMax.
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Service Type
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SVMXC__Service__c
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Lookup(Available Service)
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Name of the service. Is a lookup to an existing service record in ServiceMax.
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Standard Fields
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Record Number
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Name
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Auto Number
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The auto-generated record number.
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Custom Fields
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Allowed Units
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SVMXC__Included_Units__c
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Number(16, 2)
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Total number of units permitted under the Service Contract.
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Consumed Units
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SVMXC__Consumed_Units__c
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Number(16, 2)
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Total number of units consumed under the Service Contract.
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Expense Discount Covered
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SVMXC__Expense_Discount_Covered__c
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Percent(16, 2)
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Percentage of discount applied to the expenses incurred by the technician.
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Expense Discount - Not Covered
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SVMXC__Expense_Discount_Not_Covered__c
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Percent(16, 2)
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Percentage of discount not applied to the expenses incurred by the technician.
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Is Billable
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SVMXC__Is_Billable__c
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Checkbox
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Indicates if this usage/consumption is billable to the customer.
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Labor Discount Covered
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SVMXC__Labor_Discount_Covered__c
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Percent(16, 2)
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Percentage of discount applied to the labor costs incurred by the technician.
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Labor Discount - Not Covered
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SVMXC__Labor_Discount_Not_Covered__c
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Percent(16, 2)
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Percentage of discount not applied to the labor costs incurred by the technician.
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Line Price
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SVMXC__Line_Price__c
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Currency(15, 3)
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Indicates the line price for the included services.
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Notes
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SVMXC__Notes__c
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Long Text Area(32000)
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Any additional information about entitlement on this service.
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Parts Discount Covered
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SVMXC__Parts_Discount_Covered__c
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Percent(16, 2)
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Percentage of discount applied to the part used by the technician.
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Parts Discount - Not Covered
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SVMXC__Parts_Discount_Not_Covered__c
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Percent(16, 2)
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Percentage of discount not applied to the part used by the technician.
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Service Name
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SVMXC__Service_Name__c
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Formula (Text)
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This field is populated with the service name for which the included service record is created.
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Service Rule
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SVMXC__Named_Expression__c
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Formula (Text)
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This field is populated with an SFM expression id, which will be used to qualify this available service.
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Travel Discount Covered
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SVMXC__Travel_Discount_Covered__c
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Percent(16, 2)
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Percentage of discount applied to the travel costs incurred by the technician.
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Travel Discount - Not Covered
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SVMXC__Travel_Discount_Not_Covered__c
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Percent(16, 0)
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Percentage of discount not applied to the travel costs incurred by the technician.
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