Entitlement Verification - Work Order Entitlement-VF
Module: Entitlement Verification Sub Module: Work Order Entitlement-VF
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Setting Id
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Setting Type
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Default Value
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Setting Name & Details
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SET001
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Group
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True
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Name: Show Future Entitlements
Description: Based on this setting, entitlement verification includes future (yet to be effective) contracts and warranties in the result set. This setting can be used in combination with Allow Entitlement Filters to determine whether end users can override this setting value on the entitlement screen.
Values: True, False
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SET002
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Group
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True
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Name: Show Expired Entitlements
Description: Based on this setting, entitlement verification includes expired contracts and warranties in the result set. This setting can be used in combination with Allow Entitlement Filters to determine whether end users can override this setting value on the entitlement screen.
Values: True, False
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SET003
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Global
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Product
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Name: Default Entitlement Type
Description: This setting decides whether entitlement check is run at product or at account level. If set to Account, product information in work order is ignored and all valid service contracts for the account are returned.
Values: Product, Account
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SET004
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Global
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True
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Name: Match Account in Entitlement Check
Description: If this is set to true, a service contract is displayed in the result set only if the account on the service contract matches the account on work order.
Values: True, False
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SET005
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Global
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True
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Name: Match Contact In Entitlement Check
Description: If this is set to true, a service contract is displayed in the result set only if the contact on work order is one of the entitled contacts listed in the service contract.
Values: True, False
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SET006
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Global
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Contract header level
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Name: Applicable SLA Coverage & Validity Dates Level
Description: This setting determines whether SLA coverage and Validity dates for a contract are determined at the service contract level or at the covered products/locations level.
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SET007
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Group
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True
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Name: Check Coverage On Parent Product
Description: This setting determines whether parent installed product of the specified IB should be considered in the scope of entitlement verification.
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SET008
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Group
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True
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Name: Check Coverage On Top-Level Product
Description: This setting determines whether the top-level installed product of the specified IB should be considered in the scope of entitlement verification.
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SET009
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Group
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True
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Name: Check Coverage On Child Product
Description: This setting determines whether child installed products of the specified IB should be considered in the scope of entitlement verification.
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SET010
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Group
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True
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Name: Check Coverage On Part Number
Description: This setting determines whether product coverage should be verified against the part number of the given installed products.
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SET011
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Group
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True
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Name: Check Coverage On Product Family
Description: This setting determines whether product coverage should be verified against the product family of the given installed products.
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SET012
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Group
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True
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Name: Check Coverage On Product Line
Description: This setting determines whether product coverage should be verified against the product line of the given installed products.
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SET013
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Global
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1
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Name: Number of Child Level Iterations
Description: If entitlement verification must cover child installed products, this setting determines the number of levels in the hierarchy to be considered.
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SET016
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Global
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True
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Name: Allow Entitlement Filters
Description: This setting determines if end users can override the Entitlement Check options configured by the administrator.
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SET017
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Group
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True
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Name: Auto Calculate Billing Type
Description: This setting determines whether billing type should be set on saving of the selected entitlement.
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SET018
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Group
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True
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Name: Go back to Work Order on Save Entitlement
Description: This setting determines whether to navigate to Work Order page on save entitlement or remain on same page.
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SET019
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Global
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/apex/SVMXC__COMM_Detail?pid=
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Name: VF Page Name for Record View Tab
Description: This setting indicates the name of the VisualForce page to be used to load in iFrame in Record View Tab.
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SET020
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Group
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False
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Name: Match Location
Description: If this is set to true, a service contract is displayed in the entitlement result set only if the location on Work Order is one of the covered locations listed on the service contract.
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SET021
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Group
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Today
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Name: Effective date to use in Work Order Interactive Entitlement check
Description: Indicates if Service-based entitlement check is enabled on Work Order. If set to true, increments the usage of applicable service in Service Contract.
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SET022
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Group
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False
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Name: Enable Service based Entitlement
Description: Indicates if Service-based entitlement check is enabled on Work Order. If set to true, increments the usage of applicable service in Service Contract.
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SET023
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Group
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True
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Name: Consider only qualified services for Work Order Entitlement
Description: This setting applies when Service based entitlement (SET022) is enabled for Work Order. If this setting is true, only the qualified services are considered. Else, all the services are considered.
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SET024
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Group, Global
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FALSE
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Name: Enable entitlement based on Products Serviced lines
Description: When this group setting is set to True and SET025 (Enable New Interactive Entitlement page) is set to True, entitlement is performed on each Products Serviced Work Detail line in the work order. When either of these settings is set to False, entitlement is performed on the work order.
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SET025
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Group, Global
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FALSE
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Name: Enable New Interactive Entitlement page
Description: When this group setting set to True, the new, enhanced, HTML-5 based page is used for interactive entitlement. When set to False, the old Visualforce page is used.
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SET026
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Group, Global
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FALSE
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Name: Show all Products Serviced lines
Description: When this group setting is set to True, all Products Serviced lines in the work order are displayed in the interactive entitlement page when the page loads. When set to False, only non-entitled Products Serviced Lines are displayed in the interactive entitlement page. This setting applies when entitlement based on Products Serviced lines is enabled.
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SET027
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Group, Global
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Both
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Name: Entitlement type considered for Interactive Entitlement
Description: Choose whether warranty, service contract or both are considered when performing interactive entitlement check.
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SET028
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Group, Global
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Dates
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Name: Validity Attributes considered for Interactive Entitlement
Description: Choose whether counters, dates or both on warranties and service contracts are considered when performing interactive entitlement check.
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SET029
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Global
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0
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Name: Unlimited Value Equals
Description: This setting determines the unlimited value for Included Service's Allowed units. The default value is 0, which preserves backwards compatibility with Summer 16 and earlier releases.
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