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Field Label
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Field Name
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Data Type
|
Description
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|---|---|---|---|
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Custom Relationship Fields
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Installed Product
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SVMXC__SM_InstalledProductId__c
|
Lookup(Installed Product)
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Indicates Work Plan is covered for this IB
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Location
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SVMXC__SM_LocationId__c
|
Lookup(Location)
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Lookup to Location in ServiceMax. Indicates Work Plan covered for this location
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Product
|
SVMXC__SM_ProductId__c
|
Lookup(Product)
|
Lookup to Product. Work Plan is covered for this Product.
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Service/Maintenance Contract
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SVMXC__SM_ServiceContractId__c
|
Lookup(Service/Maintenance Contract)
|
Work Plan added to this Service Contract
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SLA Term
|
SVMXC__SM_SLATermId__c
|
Lookup(SLA Terms)
|
Lookup to SLA Term in ServiceMax. Indicates the agreed working hours.
|
|
Work Plan
|
SVMXC__SM_WorkPlanId__c
|
Lookup(Work Plan)
|
Name of the Work Plan offered as service.
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|
Custom Fields
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Active
|
SVMXC__SM_IsActive__c
|
Checkbox
|
Indicates Work Plan coverage for the service contract is active
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Agreed Quantity
|
SVMXC__SM_AgreedQty__c
|
Number(16, 2)
|
Agreed number of service offered with the Work Plan
|
|
Allocated Quantity
|
SVMXC__SM_AllocatedQty__c
|
Number(16, 2)
|
Total number of services allocated with Work Plan entitlement.
|
|
Consumed Quantity
|
SVMXC__SM_ConsumedQty__c
|
Number(16, 2)
|
Total number of services consumed with Work Plan completion
|
|
End Date
|
SVMXC__SM_EndDate__c
|
Date
|
Indicates service coverage end date for the Work Plan. Optional.
|
|
Product Family
|
SVMXC__SM_ProductFamily__c
|
Picklist(Global Picklist - Product Family)
|
Indicates Work Plan is covered for this Product Family
|
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Product Line
|
SVMXC__SM_ProductLine__c
|
Picklist(Global Picklist - Product Line)
|
Indicates Work Plan is covered for this Product Line
|
|
Quantity Per Transaction
|
SVMXC__SM_QtyPerTransaction__c
|
Number(16, 2)
|
Indicates the Quantity that must allocated with each successful entitlement. Default value is 1. Example: 4 Hours allocated with each entitlement check where Unit is Hours.
|
|
Remaining Quantity
|
SVMXC__SM_RemainingQty__c
|
Number(16, 2)
|
Total number services remaining for allocation during entitlement check ie. Agreed Quantity - Allocated Quantity
|
|
Start Date
|
SVMXC__SM_StartDate__c
|
Date
|
Indicates service coverage start date for the Work Plan. Optional.
|
|
Unit
|
SVMXC__SM_Unit__c
|
Picklist
|
The unit/type of service offered.
|