Updating User Properties
In the Admin Console, you can upload a .csv file to easily update user properties.
To update user properties:
1. On the Settings tab, expand the User Properties section to view the user property keys configured for your Organization, and take note of the keys and their format.
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Column
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Description
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Name
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The technical name of the property, for example, role.
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Label
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The field name that appears for the property in the Zinc app UX, for example, Role.
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In Summary
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Whether the property appears next to the user's name in various areas of Zinc.
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Multi-Value
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Whether property keys can store multiple values.
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Position
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The order in which properties are listed in User Profiles.
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2. Prepare a .csv file that has column headings that match the user property key Name values configured for your Organization, for example:
email,role,location
[email protected],Lead Engineer,New York
[email protected],Support Coordinator,London
◦ To specify multiple key values, enclose comma-separated values in square brackets within double quotes, as follows:
email,role,location
[email protected],Support Coordinator,"[London,Glasgow]"
◦ Alternatively, you can use multiple rows. Keep in mind, however, that this method triggers updates to any single-value keys to match the values in the second row.
email,role,location
[email protected],Support Coordinator,London
[email protected],Support Coordinator,Glasgow
3. In the Update User Properties box, upload the file, and then click Import Properties.
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• Be sure that all property key names in the .csv file exactly match the values configured for your Organization.
• Only the user properties specified for the users listed in the .csv file are updated, and all other user data remains unchanged.
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For more information: