Service Modules > Work Order Management > Remote Triage > Resources > Data Model
 
Data Model
The following table lists the custom fields introduced for Aquant in the ServiceMax AI package.
Object Name
Field Name
Data Type
Installed Product
Investigation
LOOKUP
Service Request
Investigation
LOOKUP
Case
Investigation
LOOKUP
Work Order
Investigation
LOOKUP
For ServiceMax Data Model, see Data Model documentation.
Triggers
The following table lists the trigger introduced for Aquant in the ServiceMax AI package.
Trigger Name
Relevant Object
Trigger Details
On_WO_Invocation
SVMXC__Service_Order__c
This trigger is used for ServiceMax Remote Triage.
For detailed information about triggers that are part of the ServiceMax managed package, see Trigger Dictionary.
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