ServiceMax functionality is delivered through an AppExchange package named ServiceMax. This is a Managed-Released (MR) package built on the Force.com platform and is installed using the standard AppExchange user interface for installing or upgrading packages. Visit AppExchange to learn more about how to install or upgrade packages.

Once you have subscribed to ServiceMax and have a valid Salesforce login, the ServiceMax Technical Support team sends the installation links to you by email.

The following sections provide instructions for installing the ServiceMax product.